How Packaging Design Influences Buying Behaviour

How often does it happen that you are looking for a particular product at the supermarket and you go around the aisle a number of times only failing to find that product? 

A few days back, I visited a supermarket and was looking for my favourite brand of crisps. I walked around the dedicated aisle twice but couldn’t find them so I requested an assistant to help me with it. When we started walking towards the dedicated shelf of crisps and cookies, I wondered how these hundreds of products on the shelves fight with each other for our attention and what actually persuades us to choose one brand over the other. In that brief moment, I thought about the different elements of packaging - colour, typography, visuals and format that affect our buying habits and coming back to reality only to find out that the assistant was nowhere to be seen. Assuming he never found the crisps, I disappointedly started looking for a similar flavour and surprisingly, found my favourite pack of crisps at the corner of the shelf and thought how difficult it was to find something I actually wanted. 

Today, we face an ever increasing number of options available to choose from. A regular supermarket has over 30,000 products, all competing with each other for our attention. In most cases, a brand gets roughly 30 – 45 minutes of a shopping session to attract, excite, and sell their products, proving to the fact that product packaging is considered to be the decisive point of communication in any retail environment. 

It has been estimated that around 60-70% of buying decisions are made in the store. Packaging is considered as the final opportunity for marketers to communicate their brand’s message. Packaging plays a crucial role as it has been proven that 1/3rd of our decision making is based on how the product finally looks. It has a direct impact on how your consumer perceives the product.

Most of the times a consumer leaves home with a definite purpose in mind, but no loyalty towards a brand. The final choice depends on variety of factors. Some consumers go for household brands, some do an extensive research, while the rest of them (which forms the majority) buy on impulse. These decisions are often influenced by knowledge and reputation of a brand, consumer personality, but most importantly having a good and attractive package design that would intrigue and encourage the consumer to try the product.

We are all still guilty of instantly judging a book by its cover but still there’s no way around it.

A product only appeals to us when it looks attractive.
Such is the power of Packaging!

Read more here: 5 Golden Rules of Packaging Design

Article contributed by:

Riya Wadhwa, Brand Artisan - Marketing

Difference between Logo & Brand Identity

People often use Logo and Brand Identity loosely and interchangeably. Logo is not the same as Brand Identity, although they are very closely linked.

Let us first understand what do these terms mean:

LOGO
A trademark-able symbol, graphic, visual representation of an organisation that reflects beliefs and values of the organisation whilst enabling public recognition.

BRAND IDENTITY
Key identifiers of a brand that includes Word, Sign, Symbol, Colours, and Design Style that makes a rand recognisable. Logo is a subset of Brand Identity.

Building a Brand Identity is an exciting process. It’s a collection of tangibles like a logo, Brand Colours, Typography, Tone of Voice and Communication system. The more specific, distinct and cohesive these elements are, higher would be the likelihood of Brand Recall and Brand Association. And this would allow your customers to distinctly remember your brand differently from the crowd. A consumer is only able to do so when a brand is able to consistently communicate this through its service, packaging, use of media and quality of products.

Brand Identity is divided into Visual and Verbal identity. Visual elements make your brand stronger and have a positive recall. While elements like Tagline, Tone of Voice and the use of media form a brand’s Verbal Identity. For any brand to have an effective and robust Brand Identity, it is mandatory that both, Visual and Verbal Identity of the brand are in sync.

On the other hand, Logo is one of the key elements of Brand Identity.  A logo is known to be the face of the brand, the first impression of your brand. A Logo creates a visual impact and consumers instantly connect with the brand with the sight of a Logo.  For a brand to be successful it is essential to have a well designed, unique, memorable and aesthetically pleasing logo.

Logos can be classified in three types: Typographic logos, Symbolic logos and the Combination of the two. Typographic logos are stylised text of the Brand Name or its initials. For instance, brands like Google, Subway, Sony, Disney use it. Symbolic logos have a symbol representing their brand for instance Audi, Mercedes, Apple, Twitter, Instagram, etc. Most of the brands use a mix of both as their logo like Adidas, Pepsi, Doritos, Burger King. Read more about the types of logos here.

To conclude, a Strong Logo is the key to an effective Brand Identity. Though they are overlapping concepts and both are equally important for the success of a brand. 

Article contributed by:

Riya Wadhwa, Brand Artisan - Marketing

Evolution of Colours and their role in Brand Identity

It is believed artists invented pigments using a combination of soil, animal fat, burnt charcoal, and chalk as long as 40,000 years ago. Initially, artists only invented a basic palette that consisted of red, yellow, brown, black, and white. Later, through scientific progress and advancement, colours like blue, green and violet were invented. Since then, there have been numerous discoveries of new and colours simply by mixing and experimenting.

Today, colours are present all around us and are associated with every aspect of our lives. They influence the way we think, cause actions and reactions. They can irritate or soothe your eyes. Some colours are calm and give us a feeling of serenity while some can cause anxiety. Every colour has its unique meaning and associations. In today’s society, colours have become a very powerful form of communication and are irreplaceable. The study of human behaviour towards colours is known as ‘Colour Psychology’ and this is a widely used concept in Marketing and Branding. Here, we will see how our mind perceives certain colours:

Red: Red is known to be a very strong, noticeable and an emotionally intense colour.  Red is most associated with energy, youth, courage, strength, warmth, desire, passion and excitement. While on the other hand, it is also associated with war, danger and aggression. Red has the ability to enhance metabolism, raise blood pressure and increase our respiration rate. Red colour also makes objects appear much closer than they actually are and thus, grabs more attention this is why danger signs, traffic signals are in red.

Yellow: Being the colour of sunshine, yellow puts a smile on the dial. The most visible colour from a distance, it communicates cheerfulness, friendliness, energy, reflects joy, optimism, confidence, happiness and creativity. However, at the same time, yellow is the colour of caution and associates with fear, depression and anxiety. Yellow also arouses hunger and hence most of the fast food and ready to eat products are packed in yellow.

Brown: Brown is seen as a serious and very down to earth, warm, with properties like stability, structure, support and sophistication. It is among the oldest colours and is associated with wholesome, natural and organic produce and anything related to the great outdoors, agriculture and farming. Hence, most organic products use brown in their packaging.

Black: The colour black relates to hidden, secretive, unknown, and as a result it creates an air of mystery. It is associated with elegance, glamour, luxury, power, exclusivity. Black is bold, classic and to be taken seriously. Black on the other hand also has a negative side to it like evil, oppression, grief, and insecurity.

White: White represents purity, simplicity, hygiene, innocence, clarity, transparency. It is known to be the colour of perfection. If we had to identify one brand that has uses white to convey its brand message to perfection it would have to be Apple, white represents the simplicity of the products in both their form and function. White can also be associated with emptiness, coldness, unfriendliness, isolation and emptiness. The colour white also depicts peace, cleanliness and calmness; thus hospitals are generally painted in white.

Blue: Blue is a universally preferred colour, having versatile qualities. Blue is widely used and appreciated for its calmness and serenity. Brands using the colour blue in logos give a sense of reliability, trustworthiness and authority. Thus brands like Dell, Intel, Facebook, Twitter, Samsung have their logos in blue. However, being associated with feelings, also expresses sadness or depression.

Green: Green has two very common meanings - one being nature and environment, and the other being finance and wealth. It signifies harmony, balance, freshness, awareness, growth, restoration, and stability. Though, it can also be significant to boredom, blandness. Green representing nature is also considered to be beneficial for Mind and Body and is also said to have amazing healing powers.

Violet: In ancient times, violet was termed as ‘the colour of atmosphere’. It is known to be a soft colour with calming effects that convey creativity and wisdom. Violet is also associated with spiritual awareness, vision, luxury, truth, and quality. Violet also has negative associations like introversion, suppression, and inferiority. 

Colours and Brand Identity:

Colours are known to have effects on a person’s psychological, physiological and sociological behaviour. Thus, colour is an important aspect while considering the Brand Identity System. As every colour has a unique identity, it is important for brands to select the right colour. Using colours that go with your brand personality and consistently using brand colours, has been proven advantages and create a stronger Brand Identity and has higher brand recall. Few examples are Coca-Cola is known for its bright red labelling on bottles; Dairy milk uses their patent violet for all its chocolates, Christian Louboutin is known or its red bottom pumps and Barbie uses the typical pink for all its packaging. Colours are thus an important element in a brand’s visual identity and needs to be based on logic, meaning and purpose.

Article contributed by:

Riya Wadhwa, Brand Artisan - Marketing